Student Support

We want to make it easy for you to get started with MyEducationLab. Check out the resources below to help you with your course!

• Student Technical Support
• First Day of Class Resources
• Getting Started with MyEducationLab for Students

Student Technical Support

Access Online Knowledge Base
Have a question about or support issue related to MyEducationLab? Start by searching our Online Knowledge Base to find an answer to your question!

Can't find your answer? Our MyEducationLab Support team is ready to help. You can contact Product Support via one of three methods:

24/7 Chat

Chat 24/7 with a Support Representative
Note: You first have to log in or create an account before you start a chat session. 24/7 Chat support is available for U.S.-based products and English-speaking customers only.

24/7 Email

Email 24/7 Help Request Form
Submit your Support request via our online Help request form

Phone Toll Free 1-800-677-6337

Student Phone Support from available in the U.S., U.S. territories, and Canada from 12PM to 8 PM EST, Monday through Friday: 1-800-677-6337.

First Day of Class Resources

• MyEducationLab Student Registration Instructions (PDF)
• MyEducationLab Student Registration PPT (PPT)
• MyEducationLab Student Registration Video (Video)

Getting Started with MyEducationLab for Students

Whether you are just getting started with MyEducationLab or you are interested in finding information on more detailed features, this guide was created specifically for you!

MyEducationLab Student User Guide